Once you have provided it, you can choose to be either a home or a business customer deliveries to the office. If your zip code does not work, it means that Peapod services are currently unavailable in your area and you are encouraged to leave an e-mail address so that you are contacted when they become available.
Take into consideration the fact that prices for the items you select to add to cart are guaranteed only if the order is submitted previously to the sales expiration date, and also only if the products are delivered in 7 calendar days since you initially placed your order. If you want to cancel your order, you can do that, as long as the items you have ordered are still in the cart. Also, you can modify the delivery day and time.
Peapod can send the merchandise to you accompanied by electronic and paper invoices, and for this to happen, you simply have to set this preference in My Account. There are many payment methods accepted by Peapod: Discover, Visa, MasterCard, American Express credit cards; debit cards; Peapod gift cards and checking accounts, but for these last two a credit card is still required in order to set up your account and to guarantee payments. Peapod accepts no payments of cash.
Please have in mind that in some areas additional charges and sales tax may add-up. The delivery fee does not include the fuel surcharge. If you think you will not be at home by the time your order is scheduled to be delivered, you can opt for the Unattended Delivery Service, in the areas in which this type of service is available.
The Peapod driver who delivers your order will bring the products in temperature-controlled bins and leave them in a secure area just outside the location you selected for delivery. Keep in mind that for this type of service, orders may not contain alcohol or tobacco products.
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A good-to-know fact about picking-up your order is that this type of service is not available in all areas. Furthermore, your Peapod account will receive credit for the items you have returned. The world is constantly transforming, so Peapod wants to keep pace with the ever-changing and nowadays more and more digitized environment and customers, via social presence and social media. For Customer Care, just dial , and keep in mind that between 1pm and 5pm is the best time to call in order for an operator to quickly be with you.
The operating hours are 6 a.
In case you want to call Customer Receivables, you can do so at , from Monday to Friday, starting with 7 a. One very good fact about orders at Peapod is that each order is protected by their Satisfaction Guarantee, so if Peapod makes any mistake, you do not have to worry about a thing since they will immediately make amends. There are several programs which Peapod supports, in which customers may engage at any time. There is also the Upromise program, a program designed for allowing customers to save money for college by using coupons when buying from Peapod. PromoPony makes Peapod coupons more accessible to customers.
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