When you buy a new electric bike from Rutland Cycling, in store and online, you can benefit from the added reassurance of our Rutland Day E-Bike Satisfaction Guarantee. You can ride your new e-bike as your own for 30 days, and if it's not right for you, we'll exchange it for another model. Ex-hire, ex-demo and return bikes are excluded from the guarantee. E-bikes bought on finance or via a Cycle to Work scheme are also excluded. If you are buying online, this guarantee is only available on bikes delivered to mainland UK addresses. Your day guarantee period starts from the date your new e-bike is collected or delivered.
You must notify us by email within 30 calendar days of this date that you intend to return the bike within this scheme. To ensure you remain eligible, we ask that you adopt a 'fair usage' attitude during the guarantee period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides.
Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.
All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals. We also have a selection of premium shipping options available including timed slots, morning deliveries Saturday delivery services and DPD Pick-up. There are additional postage charges that are applicable for international orders and some off shore or remote areas of the UK. All bicycles are shipped separately to other items. Please see our delivery page for full details.
All of our bikes are fully built and carefully inspected by trained mechanics before being lovingly packaged and shipped out. All you will need to do when the bike arrives is turn the handlebars and attach some pedals. Please note that for international deliveries bikes will need to be dismantled further before shipping to allow them to be packed down into a smaller shipping box. For your convenience, we offer a 1 hour delivery slot option; meaning that you don't have to wait in all day for delivery.
You will need to select this service in the shipping option stage of the checkout process. This service is not available for bicycles. We offer Getting a new bike is an exciting time. You'll likely find yourself filled with a child-like sense of excitement and anticipation to get your shiny new steed home. We know how much a new bike means, it's more than just a means to an end, a new bike is something we love and take pride in, an item that gives us pleasure as well as serving a purpose. It's for this reason that we have partnered with Assetsure cycle insurance to offer you 14 days free insurance on your new bike.
We also have a selection of premium shipping options available including timed slots, Saturday delivery and DPD Pick-up.
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Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered. We've chosen to offer products at the very lowest prices, rather than provide a free returns service. If you do need to return an item, we provide printable postage labels and collection services at a small cost for all items - including bicycles. All the convenience of buying online, without the risk When you buy a new bike at full RRP from rutlandcycling.
Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model.
On which bikes is the day test ride available? The Rutland day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.
How many times can I use the day test ride? We will allow up to two exchanges within this scheme. Visit the product page to see which finance products are available.
The best Black Friday 2018 deals for cyclists
You can apply for Finance online or in store. To apply online, add your selected items to your basket, then checkout as normal. Select Finance as your payment method, fill in the application form, then complete your order. Join us on 29th November for more brilliant Black Friday discounts! Black Friday is a perfect opportunity to grab a bargain as we have offers across the whole site. So whether you want to treat yourself to a new road bike, or are looking for some cycling accessories to top up your stocking fillers for Christmas we have an abundance of offers available!
Originally coined in the s, the term 'Black Friday' commonly refers to the biggest shopping day in the United States and the unofficial start to the Christmas shopping season. While the UK were late adopters to this event, it has now become one of the highest grossing days for UK retailers too.
The day itself provides shoppers with huge discounts and offers that are unparalleled to deals found throughout the rest of the year. So while it is common to find sales and discounts throughout the year, Black Friday is an event worth waiting for. Our deals span from mountain bikes to kids bikes saving you money on big brands.
Have your eye on a specific bike on sale but unsure whether it's right for you? Why not come in-store to get a feel for it and embark on a short test ride. Our dedicated teams are happy to help across all locations, all you have to do is find your local Rutland Cycling centre. Unlike other retailers, we like to start our discounts early, which is why we recommend signing up to our newsletter in advance to maximise on the great offers and reduce the risk of missing out!
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