Marriott --You have lost my business! We're truly sorry for the inconvenience you encountered while trying to use the coupon at our hotel. The coupon rate applies to a certain percentage of our rooms based on hotel occupancy, stay-over's and incoming reservations. We would love for you and your husband to try us on another stay when in the area.
It is very convenient right off of I95 and provides everything you expect from a Fairfield. The service is friendly, amenities well maintained, and is very consistent. Thanks for the opportunity to "WOW" you! If we can achieve this with all of our guests, then we are achieving the goal that we have set out to accomplish! Thank you so much for choosing our hotel for your business and family travels!
- Located at: 23000 Indian Creek Dr, Sterling, VA, 20166!
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We look forward to the opportunity to serve you again! Three seperate couples stopped at this hotel and all of us left because of the front desk staff. Worst we have encountered.
We went to the next exit and stayed at a Best Western. Mary, We are very sorry we did not meet your expectations regarding our front desk staff. We will look into the issue and take the appropriate measures to make sure there are no issues in the future if any are needed. We would also appreciate it if you could call the hotel and speak with the GM Sivonna Forbes regarding your experience.
I would also like to invite you to stay at our hotel in the future as I assure you that we pride ourselves in the best service and cleanest hotel in the Wilson area, as can be seen through our many TripAdvisor reviews. Joel, it was our pleasure to serve you! We look forward t seeing you again very soon! Although I have stayed at this location a few times in the past, this is by far was my worst experience.
I have requested 3 times that someone take a look at the toilet flush. The water kept running through out my stay by no one seems to attend to the problem. No post follow up or check to see if the problem was fixed or resolved. CTTraveler, I am deeply sorry we failed to meet your expectations during your stay. Rest assured I have spoken with the team at the hotel and voiced your concern with the staff. We have already looked into what caused the staff to overlook your maintenance request and have taken measures to make sure it does not happen again to any guest.
While we do make mistakes from time to time, we pride ourselves on our service and the quality of our hotel as can be seen by our many positive reviews and our TripAdvisor ranking. We hope you will give us another try and we promise to make your next stay much more pleasant and relaxing! Clean,good staff. A little noisy if you have a front to the highway room. Im usually so tired I could sleep on Still good access to places to eat etc.
John, thank you for review. We look forward to seeing you on your next trip! Flights Holiday Rentals Restaurants Things to do. Tip: All of your saved places can be found here in My Trips. Reviews Write a Review. Filter reviews. Traveler rating.
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Fairfield Inn & Suites by Marriott
Show reviews that mention. All reviews front desk hot tub room was clean waffles close to the airport indoor pool ground round gas station free breakfast bar harbor the breakfast area stayed here for one night cookies off the highway would definitely stay here again sausage acadia national park. Review tags are currently only available for English language reviews. Selected filters. Updating list Reviewed August 6, rooms are clean - but the hallways are musty. Room tip: Our 3rd floor room was very quiet, but based on the hotel location I expect all the rooms to be quiet.
Trip type: Traveled with family. Reviewed August 5, via mobile Great stay. Reviewed August 4, It's okay for the price. Room tip: If you're a light sleeper go for top floor. Otherwise it shouldn't matter much. Trip type: Traveled on business. Thank Tim M. Reviewed July 26, No complaints! Date of stay: July Trip type: Traveled as a couple. Thank Teenie Reviewed July 16, Nothing spectacular but good value when with kids.
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