Which just goes to show you how they operate. At least a Consumer is straightforward and says yes or no to a deal. It makes little to no sense.
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That would be a con artist. And I would not hesitate to say that most of them are probably working for the Corporate Giants in the first place. Which is probably why we see so many Consumers trying to gain some ground so they are able to pay a relatively fair price for an essential service in the second place. This has been played on me. Jack your rate up, you see it on your bill, too late Call they give you some line.
All you can do is cancel or call better business. Example of comcast fees that are made up. Regulatory Recovery Fee: In spite of what the name implies, this fee is not required by any state or federal law. If you call the provider you get the run around. Today I am Great tips although it does seem somewhat time intensive to try each of the avenues of phone, email, and chat to get a deal although it very well could be worth it depending upon the deal one is able to work out and for how long the special pricing will last.
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Part of the negotiation is with what company you talk to. Market share is king. In our market there is at least a little competition, which makes it easier to get a deal.
You also have to be dealing with a company that is willing to give you a deal. Plus, Comcast will start upping your rates every other year or so. Great post and clearly a hot topic. Thank you for the mention. I love Fatwallet Laura, i used them in my search for a good TV deal as well. The only problem with Fatwallet is that it has TOO many deals to be had, resulting in overspending!
This is pure bull. The Chat is outsourced and given fixed guidlines. I chatted online with Comcast yesterday as well as spoke to them on the phone. No deals to be had. All I asked for was the promo price for one year and that I was willing to turn the satellite off.
Market share does not seem to be a priority with them; profits are at the top of the list. I like trying all of the different meathods to contact the cable company. We have only tried over the phone and been successful with that, but we will be trying the chat and website. Thanks for the great advice! I spoke to a few different people outsourced and all and they all have different stories, but same prices. The customer care agents were very nice and all had the same story and promotions.
It made me wonder if the Comcast agents knew what promotions were going on. We tried the DISH and did not keep it for even a year. First they had to drill a hole through our outside wall and then, since we live in Florida, every time it rained, the DISH went out, not just until it stopped raining, but sometimes for a day later!
Excellent information. It seems most of the people commenting on this blog just cant afford the luxury of cable and internet. Might i suggest going to the library for internet or a friends house to enjoy TV.
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I can only assume you sacrifice the luxury of both internet and cable cause you waste your money on things such as going out to dinner and bars. Even earning minimum wage, you can afford a Sdpunker- Take a deep breath. In with the butterflies, out with the bees… Feel better?
I hope so. If not, take another breath. Commission sales is a rough business. Is that your vocation by any chance? If so, understanding the mindset of us frugal types might ease your frustration and maybe even boost your sales. Some people simply place a relatively low value on tv entertainment. The same amount of money per year can equate to some pretty cool things- Disneyland tickets, a week camping on a lake, or any number of motorized toys on Craigslist. Those with too little education and too many kids already have cable. It is their main sometimes only source of escape, sad as that is.
Frugal does not equal poor, and the uneducated are not as deliberate as this audience when it comes to researching the best deal possible before signing a contract with a multimillion dollar corporation. The last time my wife and I moved we opted not get satellite until we missed it…6 years ago.
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Every business trip I go on reinforces that decision. Would I still enjoy a DVR loaded with my favorite programs? For the right price…hence my visit to this blog. Does that sound like a retired person can afford the luxury of restaurants and going out to see the newest movie or going to a bar??? Many of my neighbors have Comcast, so I know they service my area.
I was flabbergasted. What a waste of time and a total run around. I should make clear that I was professional and curteous throughout. Almost an hour later and nothing to show for it. I was unable to find a way to chat with a salesperson online so I contacted customer service using the chat option. I said I was not a customer but was interested in learning about internet-only options with Comcast. Fastforward 45 minutes. My neighbors have Comcast, so I know they service my area.
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