My wife and I thoroughly enjoyed the experience. We used a Groupon voucher. What a lovely place.
Good service. Super homemade tea. Will certainly go again.
After recently having a baby, vouchers seemed the best choice this christmas and when I saw afternoon tea at Nadines, i thought that would be a lovely treat. I was incredibly disappointed to hear that the vouchers I'd bought for family members were unable to be used as they had no availability to book for over three weeks, by which point the vouchers would have run out. I cannot see how this is possible for a place that seems very quiet whenever I've walked past to have to space to fit them in.
Added to that, a male employee was extremely rude to my sister on the phone and they would accept no responsibility as Groupon had sold the voucher.
It seems like a scam to me to sell vouchers that you can't accomodate people for. Don't waste your money! In response to your review, I am sorry that you were disappointed that your family could not use the Groupon voucher, I would like to point out that Groupon agreed that they would only sell of these vouchers, they in fact sold vouchers, and the vouchers were valid for 90 days from the date of purchase, and like most people who purchased them, they were given for Christmas presents, so from January 3rd when I opened after Christmas I have received phone calls everyday for bookings, it is a shame your family left it until the voucher had almost ran out to make a booking.
You may have seen us at quiet times, but we are normally very busy lunch times and book afternoon teas after 2 o'clock and book 3 at a time so that we can plan in advance. The male employee you refer to, is in fact my father as we are a family business, and I was there when the phone call took place, and he was definitely not rude in any way, simply pointing out that we can not refund ourselves or extend the offer, as the offer was booked through Groupon, we ourselves would not get paid from Groupon past the expiry date, this was argued by your sister to which my father said he did not want to argue.
Would of loved to give a review but after trying several time to redeem a groupon voucher was only told that there were no more chocolate afternoon teas available and would need to apply for a refund. Most would honour the deal and extend the date so sittings were available.
I am sorry that you were disappointed with your Groupon voucher,it is not that the chocolate afternoon teas are unavailable, it is the availability of table bookings, Groupon actually over sold this offer they should have sold , but in fact sold , therefore creating the problem for me to fit everyone in in the 90 day timescale before the vouchers run out. And therefore I can not extend the offer as I would have to honour over one hundred people.
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Very good. Report 21 days ago. Excellent food staff fantastic would definitely go back. Report a month ago. Report 2 months ago. Great good and great service, great 'Groupon' price what more could one ask! Already booked again.
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Lovely Food, Excellent service Good food, good service. Pleasant service. However I would have done better not to have had cauliflower fritters followed by fish and chips as the batter although crisp,tasted of oil that needed changing. My husband noticed it too. Participants can practise their aim during this two-hour experience that includes archery, axe throwing and crossbow shooting. Two customers can join in the laser-powered fun for two games and practice their aim against other players.
Youngsters can climb and play on multi-level softplay structures, spending time with other children and learning about the world around them. Two enthusiasts of fast-paced action can test their reflexes and marksmanship in a game of laser tag against each other or working together. Escape Team is a printable, interactive pen-and-paper escape game that fosters teamwork and creative thinking. Participants can use online modules to learn more about the maintenance of popular flowers and creative designs for different occasions. Enjoy entry to aqua park that features various inflatables with over foot of walkway for people aged six and over; wetsuit hire included.
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